Server Case is a specialist server chassis distributor based here in the United Kingdom, with an extensive range of 19” rackmount cases built to suit a variety of environments; including remote industrial servers and everything in between. Furthermore, our distribution partnerships have allowed us to develop and deliver Server Barebones and fully configured systems to the vast IT Channel and Enterprise customers.
Based in Burton-On-Trent, The Server Case brand was brought to life by founder and director Richard Parry in 2006, with the sole aim to provide an easy, cost effective and reliable way for companies to purchase both server chassis and components online. In 2022 The Server Case continues to growth allowing us to focus on the customer whilst building a unique set of skilled individuals with extensive IT Technology knowledge. Our teams cover all aspects of the purchase process (both pre-sales and post-sales, operations, and sales support to ensure the best all round solution for your requirements. Both our infrastructure and quality management system is exceptional throughout the process for that added reassurance when purchasing from us. Our Passion, Your Technology.
The Server Case brand offers an exceptional product range, which makes it the perfect alternative to major tier one brands, when combined with our 40 years+ experience we can demonstrate extensive server knowledge and quality throughout our products and solutions.
Get in touch today and benefit from a flexible and ever-growing business focused on its customers specifically.
We look forward to hearing from you.
Owner and Director, Rich boasts a strong background in coding and information technology. This is what originally drove his passion to begin the business, having worked with a series of clients in all fields, it was only a matter of time he took things to the next level and seven years later the Server Group is going from strength to strength. Outside of work, he loves racing and cars which Is paired with his never-ending desire to eat tasty food, Let's not forget cocktails... you name it... Rich has tried and tested it.
A master in his trade, with years of experience Mark has evolved into a fundamental catalyst within the Server Group. Now as a Director of the business, Mark works effortlessly to ensure the business runs efficiently and effectively. His passion outside of work is drawn into football, as Liverpool is considered the best team in the world in his eyes. Let's not forget his love for fitness, and his energy towards training in the gym.
The man in charge of excellence within the sales team, handling the day-to-day operations ensuring KPI's and those all-important figures are achieved; He works on a range of projects helping our team in the ODM space too. His passion for the brand continues to grow, as it's his 5th year with us. Outside of work he loves his dog Hugo, alongside beers and some good food. It doesn't stop here, Lee loves DIY and getting his hands dirty, so when it's not Servers its Powertools!
A very detailed and specific individual who manages all the financial side of the Server Group. Working closely with Dan to ensure all stock and service requirements are met, he loves lifting boxes and counting numbers. He enjoys travelling outside of work visiting new areas of the world, with Hawaii being a prime location on his map. Amongst his array of movies and dramas, John Wick is his go to film as action packed thrillers make him very happy.
Stephanie is a mathematical genius; she loves working with numbers and since a young age this has been a passion. She loves family time and eating a large selection of tapas, as she can't ever get enough of her food. Dancing and having fun are on her top priority, as she loves a good boogie, woogie! And she does it in style, typically located somewhere in Marbella!
The creative wizard driven by technology and design, his forward-thinking approach paired with his desire to create digitally perfected content is the perfect mix for our business. He loves cars, technology and food. If it isn't spicy and made with chicken, then you shouldn't talk to him about food. He's dream destination to visit is the Maldives for a Pina Colada.
A talented technical individual who is now at the forefront of our server builds, beginning his journey as an apprentice his extensive knowledge now covers all aspects including windows server. He loves cars and the automotive space, but his passion for running is part of his emphasis on self-care; these are two areas he takes pride in when outside of work.
Passionate for computing and wide array of experiences in different industries which make her the right fit here as TSG. Her love for animals is demonstrated through her delicate dog 'Lord Cuthbert' who is her companion when she isn't with family enjoying travels specifically on cruise ships in New Jersey.
A solutions specialist, dealing with new business and focused on driving leads. Gerard's unique radio presenter toned voice makes him a pleasure to deal with, which paired with his passion for sales make the perfect combination for the Server Group. He is a proud sports fan, with Crystal Palace FC being his favourite team. Apart from sports and the above he loves his cats dearly and would not be able to survive without them.
Server Case provides 100% secure ordering for all online customers. To protect you and your personal account information, Server Case uses SSL (Secure Sockets Layer) technology. SSL is the industry standard and the best software available for secure commerce transactions. The SSL technology works by sending all of your personal information, including credit card number, name and address information to our computer system in an encrypted code. Only Server Case can then decode this information.
When you are paying by credit/debit card, the information is not stored by Server Case. Instead, we utilise SagePay, which is a well known industry name for secure card processing systems. Their security-hardened systems will process your card details and once payment has been taken, the card details will not be stored. To read more about SagePay security please click here.
Server Case also pledges to use the best and most accepted methods and technologies to ensure your personal information is safe and secure.
If you have any other questions about the safety and security of your personal information, please do not hesitate to call or e-mail us. If you feel more comfortable placing an order by telephone, please call 01283 576162 today.
Phone: 01283 576162
E-Mail: [email protected]
The majority of our products have a same day dispatch on UK orders received before 4.30pm and are usually received by the customer the following working day.
Our delivery service is Next Business Day - The delivery times will be between 8.30am and 6pm Monday to Friday.
We will immediately inform you of any subsequent change to the dispatch time.
Our ordering system will send you an email with the tracking information as soon as this is available for each consignment in your order. This is usually at the end of the day (aroundn 6pm), but may not be until the following morning as some couriers don't provide immediate tracking information.
We also sometimes ship from more than one location/courier, so you will be notified by email of each consignment for your order, along with the courier name, website link for tracking, date shipped and the tracking number itself.
All standard UK mainland orders are dispatched using one of our dedicated couriers. This requires a signature on receipt and you would need to be available on the delivery date to sign for the parcel. Our couriers will not leave the parcel with a neighbour or without signature unless prior instructed. If you wish to leave a parcel with a neighbour you would accept liability for the package and our normal returns process would not apply.
If an order is required urgently please contact us as we have arrangements with various same-day couriers. Note that same-day couriers have weight, size and time cut-offs so this cannot be guaranteed.
We operate a shipping system based on the number of items you purchase. The scale of items you purchase and the applicable prices are below. The prices below do exclude any special arrangements we must make, such as
Delivery Method | Number of Items | Cost |
Next Day | 1 Product | £7.45 |
Next Day | 2 Products | £13.41 |
Next Day | 3 Products | £19.37 |
Next Day | 4 Products | £25.34 |
Next Day | 5 Products | £31.31 |
Next Day | 6 Products | £37.30 |
Next Day | 7 Products | £43.26 |
Next Day | 8 Products | £49.23 |
Next Day | 9 Products | £55.19 |
Next Day | 10 Products | £61.17 |
Next Day | 11 Products | £67.13 |
Next Day | 12 Products | £73.12 |
Next Day | 13 Products | £79.08 |
Next Day | 14 Products | £85.04 |
Next Day | 15 Products | £91.02 |
Next Day | 16 Products | £96.98 |
Next Day | 17 Products | £102.95 |
Next Day | 18 Products | £108.91 |
Next Day | 19 Products | £114.90 |
Next Day | 20+ Products | £120.87 |
* - Delivery costs quoted are excluding VAT. Prices quoted are for UK Mainland only. They exclude Ireland and Scottish Highlands. Our website may charge these prices for these areas but you will be contacted and invoiced separately for the additional carriage to these locations.
Please contact us for a shipping quote.
Please contact us and to request an RMA number, having your order number to hand. Once we have confirmed your RMA request we will organise a courier to collect the damaged goods. In the mean-time, if your RMA request is processed within 14-days of receipt you will be entitled to an immediate replacement - no need to wait for the goods to be sent to us first.
Please contact us and we will investigate the issue as a matter of priority. If we cannot get a positive answer from our courier's the same day we will ship another item for next day delivery.
Our Export Division can provide you with a door to door carriage quotation for any of our 90,000 plus products. We specialise in international deliveries and work with the world's leading export couriers ensuring your goods get to you on time and undamaged.
Our delivery options range from a single parcel all the way through to individually palletised and LCL or full container loads, we offer fully insured freight on all items to give you peace of mind. Our courier providers include;
We have put together a quick chart to illustrate the average timescales for shipping to various countries. This should give a good idea of the timescales from the date you place your order with us. The days specified are working days, so local or foreign holidays would excluded from these estimates.
Destination | Estimated delivery |
Europe | 3-4 Days |
United States | 2-4 Days |
Asia | 5-7 Days |
Rest of the world | 5-7 Days |
Our website is designed for the UK home market and cannot accept international orders, so please complete the form to the right and provide your Name, Email Address and specify the country you would like your order to be delivered to. Please also detail the products and quantities you would like to be delivered. We will reply back by email as quickly as possible to provide you with a full shipping quotation.
All prices we quote are in Pounds Sterling. We cannot quote in your local currency. Please visit www.xe.com/ucc to use their real-time currency converter to obtain an indication of your local currency equivalent price.
We accept payment by PayPal with a verified account address, or by International Wire Transfer. The customer is required to pay any fees for bank transfers.
The customer is responsible for all import, local taxation and customs duties in their own country. We must by law declare when required the full value of the goods on paperwork we supply with our products.
If you receive any goods that are faulty within 14 days of purchase we would be happy to send a replacement or replacement parts before you send the faulty parts back. Please contact us and request an RMA number and we will ship out advanced replacement parts. Note that the advanced replacement goods remain the property of Server Case until the returned goods are received and confirmed as either faulty or damaged.
If the goods you receive are not suitable for your installation please let us know. We would not normally provide a replacement or refund for goods that have been incorrectly ordered and it is at our discretion if we honour a replacement or refund.
Please see below for a list of our refund methods.
If your goods develop a fault, please follow our standard RMA procedures below. Please note that if the unit is used and not faulty we are unable to accept any returns and returning non-faulty unused goods will incur a 30% restocking fee, per our Terms & Conditions that was agreed to when purchasing from us.
To return an item, please contact us and request an RMA number. Once we have approved the RMA request, please send back the goods to the following address;
Server Case
Lancaster Court,
Lancaster Park
Newborough Road,
Burton on Trent,
Staffs
DE13 9PD
Please ensure that you mark the return sender on the package along with the supplied RMA number. We are unable to accept any returned items that do not include a valid RMA number and the product will be returned back to the sender, along with a delivery charge and 30% handling fee per our Terms & Conditions.
Unless the product is faulty, items must be unused, still have their original packaging, labelling, and be accompanied by the original delivery note.
Please see below for a list of our refund methods.
For additional help please contact [email protected] or phone 01283 576162.
Refunds are usually made to your using the payment method you originally ordered through us with. Please find below a chart of our refund methods.
Original payment method | Refund method |
BACS (Bank Transfer) | BACS (Bank Transfer) |
Credit/Debit Card | Credit Refund |
Credit Account (Companies Only) | Refund to Credit Account (or to Bank via BACS if no credit is due to be paid) |
Every product you purchase from us comes with a standard 1-year guarantee unless otherwise stated. This includes free replacement of the goods with the same product, substitution if a replacement product is unavailable or a full refund. Our product guarantee covers the build quality of the goods purchased and functionality.
For example, if you were to purchase a server chassis from us that includes a PSU and after 6 months the PSU were to fail, you don't need to send us back the entire server chassis, which would otherwise cause a massive inconvenience - instead, we will send you a replacement PSU.
Some products have their own warranty or guarantee made by the manufacturer. Item's that do not include a 1-year standard guarantee or an increased period guarantee will be clearly marked along with the product description before you purchase.
If we no longer stocked the product that you required replacing we would offer either a comparative substitution of similar goods or a direct refund. You would be contacted immediately if this were the case.
If a purchased item is found to be faulty within its stated warranty period, please contact us immediately to request an RMA number. We will under our own discretion make a decision to send out replacement components and/or goods before we have taken receipt of the faulty goods - a flexible option for many customer's who cannot wait for the faulty goods to be sent out and replacement goods returned. However the advance-replacement goods will remain the property of Server Case until the faulty goods are received and confirmed to be faulty.
If you have purchased a product under 14-days ago, you will be entitled to an advanced replacement as standard - this assumed the the goods as either faulty, damaged or an incorrectly delivered product. If the goods received are not compatible with your chosen hardware components or upon receipt you are not happy with the goods we can at our discretion provide an advanced replacement and/or refund, as long as the goods are returned to us exactly as received - we are unable to provide a refund or replacement if a) the packaging has been damaged, b) the product has been used or c) if any of the original components and parts are missing from the package that we receive back.
The carriage cost to send back goods to us is to be paid by the customer, however the cost of shipping the replacement goods will not incur additional cost.
Refunds are usually made to your using the payment method you originally ordered through us with. Please find below a chart of our refund methods.
Original payment method | Refund method |
BACS (Bank Transfer) | BACS (Bank Transfer) |
Credit/Debit Card | Credit Refund |
Credit Account (Companies Only) | Refund to Credit Account |
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Call us today on 01283 576162 to talk directly to one of our server specialists
Who we are
Server Case are the UK's server case and components specialists, selling PC cases, server cases, 19" Rackmount cases, Backplane modules, mobile disk racks, externam disk boxes and power supplies. server systems and components with thousands of products available to purchase securely online.
UK's only authorised eCommerce reseller of server chassis to the general public & companies.
Latest News
Server Case UK Attains Asus Business Gold Partner Status.
Posted on: 7th Oct 2019
We are very proud to announce our appointment as an ASUS Business Gold Partner.We have successfully grown our sales of Asus server & workstation motherboards as well as server barebone and complete solutions with a variety of new customers from new markets.Our longstanding expertise in servers and rack mo... [...] Read more
Latest Blog
Home Storage Servers - What are my options?
Posted on: 12th Jul 2022
Do you have a lot of content you’d like to keep for quick access? Don’t want to store your private data in the cloud, or simply want to geek-out at having your own storage server at home? We can help with chassis that allow you to build your own dream storage server – To fit every b... [...] Read more
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