Customer Reviews

We love our customers and our customers love us. Feedback from our customers is really important and we ask all of our customers for feedback on both their orders and the products they have bought. It is really important to Server Case UK as a company to improve the satisfaction of our customers and understand where we can improve as a company. Please view some of our recent customer feedback.

 
 
 
 
 
12 April 2024
Great Case, Communication, but Lacks Documentation
Im thrilled with the case I purchased from ServerCase. Its build quality is outstanding, and the communication from ServerCase was excellent. They promptly resolved an order mistake without any hassle. However, the product didnt match the image exactlyI expected three 80mm60mm fans like the pictures but I only received two. Also, the lack of documentation made assembly challenging. While the case had mounting bosses for additional hardware, I am not sure what they were for. Plus, receiving an extra bracket without explanation was confusing I dont know what this is for either Overall, Im happy, but a manual would have made it a 5-star experience.
Juan Bishop
 
 
 
 
 
26 March 2024
More than a server case supply
I order a Inwin water cooled server case. Quick deliver and followup. It turns out dispirit the name of the company they sell other products as well. To boot the price was less than the other tech watering holes I buy from. What relay supersized me is the technical knowledge over the phone. I like to build custom builds.
Michael Pickles
 
 
 
 
 
13 March 2024
Excellent service, great prices
The customer support is great, really makes you feel at home even for a hobbyist customer. Delivery was speedy and the product is just as expected. All round great service, will be coming back again
Max
 
 
 
 
 
09 March 2024
Great service
Ive used Servercase.co.uk twice now and both times have been a pleasure. Where individual items have been on backorder the team gave me regular updates, and items in stock were shipped very quickly. I would definitely use them again.
B R
 
 
 
 
 
06 March 2024
Excellent customer service
During challenging times with regards to delivery lead times and global shipping issues, and a spike in customer sales our end, The Server Group were able to provide an earlier than expected delivery meaning we would maintain a stock level .... Great job and excellent quality service thank you.
Graeme Blanchard
 
 
 
 
 
29 February 2024
Amazing experience from start to finnish
First time ordering from ServerCase and I must say its been such a smooth experience id definitely use them again. From the detailed communications and updates regarding my order to the speed of the delivery, its been a very pleasant experience. You really feel like every order is important to them, even though Im just a retail customer. Many companies could learn a lot from these guys.
Martin Ronaldson
 
 
 
 
 
28 February 2024
Great case for a great price.
Got a 4u server case with hotswap bays, great quality, great price and a perfect case, I needed something to fit in a 600mm cabinet and it does just that
Nathan Walledge
 
 
 
 
 
23 February 2024
Excellent
Delivery was fast. The products were good quality and customer services were able to answer my technical queries via the online chat.
Steve
 
 
 
 
 
20 February 2024
seamless
As described, as expected. Lovely NAS case MBA works a treat. All running out of the box in the box -
Tim Shaw
 
 
 
 
 
19 February 2024
Server chassis
Excellent service, will use again
Jonathan Cooper
 
 
 
 
 
17 February 2024
SATA Hot Swap
Only used with SATA, not SAS, but ultimately the product works well and as expected. The backplane works properly with the new PWDIS feature that would leave my drives disabled if connected directly to the drive which was one of the main reasons for getting this. Drive trays are not tool-less but are only a screw or two and make for a quick hot swap. Some minor things to be aware of that are not really a fault of the product but are case and power cable dependent. The two molex power connectors are very close together so if your cables have any extra plastic around it you may have trouble plugging in without minor modificationsstandard molex cables are fine. On the case side of things the product is fairly long and clashed with the 24pin motherboard power cable preventing full insertion on my mid tower case expect full tower to be fine, dimensions are listed in product description so double check. Finally on the 5.25 inch bays, if your case has any supporting tabs on each individual bay to support the device before it is screwed in they will clash as product needs the full width across all three drive bays. This is easily solved with a pair of pliers.
Ed
 
 
 
 
 
11 February 2024
My experience shopping with Servercase UK
I purchased a rackmount chassis from Servercase, after searching the net and finding that your cases were very well priced. The purchase was straight forward, no hastle, and i had the case the next day. I was informed throughout the whole process via emails regarding dispatch, tracking, and after sales service. You cant get better service than what i received. The server case was very well built, and high quality. Great value for money, thankyou Servercase, i know where to come next time
Paul
 
 
 
 
 
06 February 2024
Ordered on the phone
I ordered an MSI mainboard on the phone with someone at Server Case and the task was completed with ease and no fuss. The product was shipped quickly and was as ordered. Will order here again when i need the components they sell.
Stuart Roat
 
 
 
 
 
05 February 2024
Servercase purchase
We have now bought quite a lot of Servercase products and I have been very impressed by the speak of the procurement process and the extremely fast delivery.
Mike Morris
 
 
 
 
 
31 January 2024
Quick and Easy Process
Quick and easy, ordered a case and received it the next day. Came packaged well with everything you need in the box.
Scott Watson
 
 
 
 
 
14 January 2024
Fantastic service
Amazing customer service. Even though Im just a hobbyist buying small parts they gave me an account manager who phoned me and helped me buy the exact server rails I needed. Will order from them whenever I can
Jacob Tomlinson
 
 
 
 
 
08 January 2024
3u pc server case works well
I ordered a 3u rackmount pc server case, which arrived promptly and works well plenty of space inside for devices, and no fixtures or fittings were missing.
DR Charles FORSYTH
 
 
 
 
 
21 December 2023
If Carlsberg did server cases..
Cant believe how fast the service has been We ordered in the afternoon and had the case sat on our workbench at 0900 the following morning Delighted with the quality and build of the case and the lighting fast, and friendly service. Why would you go anywhere else
Tim Matthews
 
 
 
 
 
21 December 2023
Amazing customer service
My ordered is perfect, with next day delivery, and the customer support was fantastic I did initially received the wrong product very similar name, these things happen, and the support I received was next to none Called them up, and within about 5 minutes we had already arranged the delivery collection less than 24 hours later I WISH more companies were as good as this
James Yates
 
 
 
 
 
20 December 2023
great case fast delivery
this review is for the In-Win IW-R400-03N - 4U Rack Server Chassis w Lockable Door - 4x GPU Backplane - Ideal for Rendering, Mining and HPC im not a serverhomelab nerd, im just a simpleton that wanted a 4U case that fit a DAWgraphics workstation to stick in my studio rack, and for anyone else in a similar boat, this thing is excellent for just that. its very spacious and fits an e-atx mobo easily, dark power pro and multiple GPUs. infact, the depth may be a little much for most but perfect fit for my RTX cards P40 accelerators with fans. the only concern really was the inability to fit a 240mm AIO and the height with regard to heatsinks, but already knew i needed a cooler that will specifically fit a 4U case. also its a bit pricey, but i got exactly what i was looking for and im happy. the case arrived in about 3-4 days and very well packaged, too. i like it so much and the process was so smooth that im actually going to order another similar case for my linux machine. thanks ServerCase
nicky
 
 
 
 
 
20 December 2023
Excellent
It was difficult finding a server rack case that would suit my needs for a reasonable price but i found it here and its as delivered very quickly.
James jameson
 
 
 
 
 
17 December 2023
easy to build in and a solid build
I was going to pick up a random server chassis on Amazon and ended up finding this site on Google and found the prices to be better than similar chassis available on Amazon so I picked up one here it is well built and easy to build in but I would have liked an exhaust vent for the PSU
Owen
 
 
 
 
 
15 December 2023
Good Product for a Good Price
A nice case for a good price. An option for a half width mid fan tray could be a nice idea for use with longer GPUs.
Edward Baker
 
 
 
 
 
02 December 2023
Bang on
Absolutely cant fault service and delivery Quick call from account manager to update me on the order after I placed it, and my server case came the next morning. Standoffs and screws all included, and a nice easy to work in case...bang on for a multi purpose home lab
Will
 
 
 
 
 
19 November 2023
Reliable and hasslefree
Ordered 4U server rank case for delivery to Ireland, very fast turn around of 3 days from order to delivery and no issues with customs.
Padraig ONeill
 
 
 
 
 
31 October 2023
Very Happy as always
Reached out to Server Case via the web site as usual and got a super speedy response lots of helpful options and discussion about products that helped guide my decision to buy some more cases and rails Delivery was scheduled for next day and arrived early in the morning. Super quick well packed perfect communicaiton always love working with Server Case Happy Customer
Christopher Lightfoot
 
 
 
 
 
16 September 2023
Logic Server Case
Case arrived quickly and in excellent condition. I was pleased with the prompt and helpful actions of customer service when placing my order for two components. I received a quote quickly and the order went through smoothly. Thanks
David Mchale
 
 
 
 
 
07 September 2023
4U Server Case
I am planning to use the case to house and power at least three high end graphics cards for my 3D rendering computer. The quality of the case is superb and should have plenty of space and cooling capabilities for my project. At each stage of the purchasing process I was kept informed right up to delivery, which was next day after ordering. Great products and competitive prices mean I will be using ServerCase again in future.
Anthony Sinclair
 
 
 
 
 
24 August 2023
New Server Case
This case has everything I need to setup my home for automation. I am like many people who think they dont need a server or a NAS, but this is both for me. I will be using this as an UNRAID server, it has the following key features. It is Affordable with enough Space to accommodate enough storage for most situations. My main point is that it accepts standard desktop components, so any motherboard, power supply and storage will fit, and it even has enough space for graphics if one wishes to use for transcoding. Thanks
Stewart Grainger
 
 
 
 
 
24 July 2023
Great Case for Home Use
Got a 4U server case for my 10 x disks and ATX and PSU, took 2 hours to move it over and the disks were straight swapped and it all fits. Replaced with quieter fans that hardly make any noise. Would recommend.
Dino

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