How we can help - Are you able to offer remote support?
Absolutely – We have on-site engineers at Server Case UK who can help offer remote technical support for all of the systems we have supplied (and built). We can do this using many methods, including remoting into your own network, accessing IPMI, using TeamViewer or Remote Desktop.
All of the servers we build are fully tested and include a 24 hour stress test however we appreciate sometimes things go wrong – often it’s something simple and usually a software related issue which can be easily fixed. We can normally get on to an issue within 2 hours during the working day and often fix any problems very quickly. Should your server need more attention, such as a hardware fix we can normally collect the next working day, or if you’ve purchased extended on-site warranty we can get an engineer to you within the contracted service period.
We provide this service complimentary for the life of the server, but it’s only for the basic OS/Setup – We unfortunately can’t help with supporting your own software or anything outside the scope of the OS itself.
We can however provide extended warranties and on-site technical support if needed – Just get in touch with our solution specialists and we would be happy to help.
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Who we are
Europe's specialist value added distributor of server chassis, server components and server systems.
Server Case is a specialist server chassis distributor based here in the United Kingdom, with an extensive range of 19” rackmount cases built to suit a variety of environments; including remote industrial servers and everything in between. Furthermore, our distribution partnerships have allowed us to develop and deliver Server Barebones and fully configured systems to the vast IT Channel and Enterprise customers.
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Embracing Efficiency with Water Cooled 1U and 4U Rackmount Chassis
Posted on: 19th Jul 2024
In the dynamic world of IT infrastructure, the demand for efficient, reliable, and high-performance server solutions is ever-increasing. One innovation that stands out in addressing these needs is the water-cooled rackmount chassis. Server Case offers a range of water-cooled 1U and 4U rackmount chassis designed to meet the rigorous demands of modern data centres and enterprise environments. The A... [...] Read more
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