Netgear ProSupport OnCall - 5 Year

PMB0352-10000S
Netgear ProSupport OnCall - 5 Year
£306.64
ex. VAT
(£367.96
inc. VAT)
Great news, we have 9876 of this product in stock. Available for next working day delivery.

Want it delivered by 1st Dec 2020? Order within 14 Hours and 26 minutes and get it delivered the next working day as standard.
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Order this product before 4.30pm today and get it delivered for FREE* on 1st Dec 2020.

* FREE Delivery on all orders over £100.00 to UK Mainland Only. Normal shipping charges apply outside UK Mainland.

NETGEAR's OnCall 24x7 is designed for customers who wish to maintain their own network products with assistance from NETGEAR technical experts. We designed the offering to complement our customer internal resources.


Specifications

General Information
ManufacturerNetgear, Inc
Manufacturer Part NumberPMB0352-10000S
Manufacturer Website Addresshttp://www.netgear.co.uk
Brand NameNetgear
Service NameProSupport OnCall
Marketing Information

NETGEAR's OnCall 24x7 is designed for customers who wish to maintain their own network products with assistance from NETGEAR technical experts. We designed the offering to complement our customer internal resources.

Product TypeService
Service Information
Service Main TypeReplacement
Service Sub TypeElectronic and Physical
Service Description24x7 Next Business Day
Service Details
  • 24x7 Technical Support, allowing you access to our Global Support Centers (GSC) 24 hours a day, 7 days a week and 365 days a year
  • 24x7 Remote Diagnostics performed by our technical experts who access real-time configuration parameters, hardware and software revision levels, and port statistics for prompt resolution of technical issues
  • Express hardware replacement for arrival within next business day (NBD)
  • This service ensures that you will receive the replacement hardware promptly in the unlikely event the product under coverage is down due to a hardware issue
  • Escalation management with Plan of Action (POA)
  • Online services entitling you to privileged information and services such as personalized support cases, online problem escalation, known problem reports, release notes, troubleshooting guides, and software maintenance releases
  • Software Maintenance Releases Notification, a service that automatically sends you an email notification upon the availability of maintenance and patch releases, as well as enhancements
Service Availability24 x 7 Phone Support
Service Availability24 x 7 Remote Diagnostic
Service Response Time(Next Business Day) - Replacement
Service Duration5 Year
Product Supported

Netgear Category 2 Products

Sorry there are no compatible products listed. Please contact us to discuss options available for this product.

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